Reference

jm200 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open a jm200 account, use DANA or QRIS, and move between the lobby and account area.

Account dataWallet recordsCookie choicesAccess requests
jm200 jm200 Privacy Policy for Your Account
ACCOUNT HELP ROUTE

Get Privacy Policy Help Before Access

A clear contact path matters when a privacy request and an account issue arrive together.

Privacy request Use our account support route to ask what personal data we hold, why it…
Wallet question If a DANA, OVO, GoPay or QRIS reference appears incorrectly, send the transaction time…
Access change For correction, deletion or restriction requests, identify the exact account field involved.
SECURITY DETAILS

What We Do With Account Data

Privacy controls work best when they match the actual account journey. We separate login activity from payment references, limit internal access to people handling account, security or support…

Data collected

We may handle your account name, phone details, verification result, login history, device information, support messages and payment references.

Cookie control

Cookies can keep an account session working, remember selected settings and help us detect unusual access.

Account security

We use phone verification before account access and may check device or login signals when activity looks unusual.

Payment matching

A payment record normally contains a reference, rail, amount and time rather than your wallet password.

Retention timing

We keep records only for the account, security, support or legal purpose that requires them.

Your request

You can ask us to access, correct, delete or restrict eligible personal data by contacting support with your account identifier.

Privacy Policy Answers for jm200

These Privacy Policy answers cover the questions we expect you to ask before opening an account from Indonesia. They explain the practical link between account access, phone verification, cookies, wallet references and requests for personal data. If your situation is not listed, contact us with the relevant account detail and we will assess it where local law permits.

The jm200 Privacy Policy covers account details, phone verification, login and device signals, cookies, support messages, payment references and retention. It explains how we use those records for access, security, reconciliation and support, including activity connected with DANA, OVO, GoPay and QRIS.

Phone verification helps us confirm that the person requesting account access or a data change is connected with the account. We may use the result for recovery and security checks, but we do not ask you to provide a wallet PIN or password through support.

Yes. The Privacy Policy covers the payment references we receive when you use DANA or QRIS, including status, amount, time and a matching identifier. We use those details to reconcile account activity and investigate a missing or incorrect status without needing your wallet credentials.

You can contact support with your account identifier and describe the exact field that needs correction. We verify your identity, compare the request with the account record and update eligible data. If a record must remain for security or legal reasons, we explain that outcome.

Send a deletion request through the account support route and identify the profile involved. We assess which data can be removed, anonymised or restricted. Transaction, security or legal duties may require limited retention, and our response will explain any such restriction where local law permits.

Retention depends on why the record exists and on applicable local law. Account, support, security and payment references may be kept for different periods. Once a record is no longer needed, we remove or anonymise it unless a lawful duty requires continued preservation.

Yes. Your browser can clear or restrict cookies used for session continuity, settings and security signals. Some account functions may behave differently after a change, so you may need to verify your phone again when returning to the jm200 account path.